CITIZEN COMPLAINT POLICY

It shall be the policy of the Cornelius Police Department to make public its procedures for filing complaints against the Department or its employees and to investigate all complaints against the agency and its officers and to maintain an Internal Affairs Section, which shall thoroughly, expeditiously, and impartially investigate all complaints or cases involving the agency’s integrity.  All complaints shall be taken and processed, whether made in person, by mail, or over the telephone.  In cases that the complainant cannot appear at a Department office, Department personnel may visit the individual at his or her home, place of business, or any other location to take the complaint.  Before a formal investigation is concluded, a formal statement shall be sought from the complainant.  Every allegation of officer misconduct, without exception, shall be documented on Form EMA-1. 

As a citizen, you can make a complaint by contacting the Chief of Police, the Major, or any agency Supervisor:

By telephone  - 24 hours per day:

call 704-892-1363

In person 24 hours per day:

21440 Catawba Avenue, Cornelius

By mail:
Cornelius Police Department
21440 Catawba Avenue
Cornelius, North Carolina 28031 

Please include how we may respond to your concern by indicating an email address or a telephone number.

If anonymity is not a concern, simply click here to send an email.

For those who wish to remain anonymous, please provide us a directive on how to respond to your concern.

Your response will be automatically directed to either the Chief of Police, the Major, or an agency Supervisor.  It will remain confidential.